Macgamestore refund full#
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(Steam store content usable within another game or software application, 'DLC')ĭLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Here is an overview of how refunds work with other types of purchases. The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store.

Macgamestore refund full#

Click here for a full list.) Where Refunds Apply (Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method.

If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. You will be issued a full refund of your purchase within a week of approval. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.

Valve will, upon request via, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours.

Macgamestore refund Pc#

Maybe your PC doesn't meet the hardware requirements maybe you bought a game by mistake maybe you played the title for an hour and just didn't like it. Need help?Ĭontact us at for questions related to refunds and returns.You can request a refund for nearly any purchase on Steam-for any reason. We don’t guarantee that we will receive your returned item. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you’ve done all of this and you still have not received your refund yet, please contact us at. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Any item that is returned more than 30 days after delivery.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

There are certain situations where only partial refunds are granted: Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. Our refund and returns policy lasts 30 days.